Our Main Services

Yes, we do! We bring our own cleaning supplies, although we would like to use your own toilet brush to prevent cross-contamination in between homes.

Amy’s Spotless Maids believes it is our social responsibility to contribute to a healthier environment which is why we are using green cleaning products. These products are much safer and more suitable for use around people with weakened immune systems or health conditions. Green cleaning services is typically recommended to homes that have kids and pets too.

We try our best to provide our clients a seamless transaction which is why we have different types of payment methods to pay for our services: CASH, CREDIT CARD, ZELLE, and VENMO.

We understand that life happens and you may need to cancel your cleaning. Please provide us at least 48 hours' notice if you need to cancel or reschedule the cleaning to avoid the cancellation fee ($70)

We don’t process any refunds, unless the cleaners did not show up and you still got billed. Should there be any problem, we advise that you call us at (224) 701-0855.

IWe do not require our clients to be home during the cleaning. In fact, most of our clients prefer to be outside during the cleaning. As long as the cleaners can gain access to your home (garage code, front desk access, lock box code, etc.), then it’s alright if you won’t be home for the cleaning.

We clean as much as we can however, for our cleaners’ health and safety we do not clean the following:

• Outside of windows or any outside walls, patio furniture, etc.
• We do not lift, pull out, or move heavy furniture or appliances such as: couches, fridges, ovens, bookshelves, washers, dryers, etc. We will try our best to reach underneath or around but we can’t guarantee that that area will be completely cleaned. Some clients move large furniture beforehand for us or, if they’re home, they will move the furniture or appliances as needed.
• We do not clean pet excrement and/or pet cages, aquariums, etc.
• We do not clean bodily fluids, mold, hazardous materials, dangerous chemicals, or deceased rodents/ vermin. This will require HAZMAT cleaning.
• We do not clean ceilings or areas outside of a cleaner’s reasonable reach (ie. high walls, high shelves, light fixtures, or the tops of windows). If you provide a step ladder they will use that to reach areas just out of their reach, but we do NOT have our cleaners climb on full ladders to clean chandeliers, for example.
• We do not wash or mop unfinished concrete.
• We will throw your garbage in your trash bin and we will take any garbage or junk off the premises as long as it is not too much.